Shipping policy
Last Updated: May 2026
Thank you for shopping with T&D Product.
We are committed to providing fast, reliable, and secure delivery for all orders.
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed.
Shipping Time
Estimated delivery times:
United States: 7–14 Business Days
International Orders: 10–20 Business Days
Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.
Shipping Carriers
We work with trusted shipping partners, including:
USPS
DHL eCommerce
UPS
Other reliable local carriers
The shipping carrier used for your order will depend on your location and the fastest available delivery option.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
You can use the tracking number to monitor your shipment throughout the delivery process.
Delays
While we strive to deliver orders on time, delays may occasionally occur due to:
Customs inspections
Weather disruptions
Carrier delays
High seasonal demand
Other circumstances beyond our control
T&D Product is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect shipping address is provided, please contact us immediately at:
We cannot guarantee address changes once an order has been processed or shipped.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact our support team as soon as possible.
Email: support@tdproduct.com
Our team will work with the shipping carrier to investigate and help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us:
T&D Product
Website: https://tdproduct.com
Email: support@tdproduct.com
Thank you for choosing T&D Product.