Shipping policy

Last Updated: May 2026

Thank you for shopping with T&D Product.

We are committed to providing fast, reliable, and secure delivery for all orders.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed.


Shipping Time

Estimated delivery times:

United States: 7–14 Business Days

International Orders: 10–20 Business Days

Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.


Shipping Carriers

We work with trusted shipping partners, including:

USPS

DHL eCommerce

UPS

Other reliable local carriers

The shipping carrier used for your order will depend on your location and the fastest available delivery option.


Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use the tracking number to monitor your shipment throughout the delivery process.


Delays

While we strive to deliver orders on time, delays may occasionally occur due to:

Customs inspections

Weather disruptions

Carrier delays

High seasonal demand

Other circumstances beyond our control

T&D Product is not responsible for delays caused by shipping carriers or customs authorities.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect shipping address is provided, please contact us immediately at:

support@tdproduct.com

We cannot guarantee address changes once an order has been processed or shipped.


Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our support team as soon as possible.

Email: support@tdproduct.com

Our team will work with the shipping carrier to investigate and help resolve the issue.


Contact Us

If you have any questions regarding shipping, please contact us:

T&D Product
Website: https://tdproduct.com
Email: support@tdproduct.com

Thank you for choosing T&D Product.